What you’ll learn within the programme:
Session 1: The Mindset of a Winning Salesperson Unleash the power of empathetic selling. Discover how to guide customers effectively by focusing on problem-solving rather than just the product. Your attitude will be the key to building meaningful connections and driving remarkable success.
Session 2: The Importance of Positive Beliefs Every aspect of your communication, from language to actions, reflects your perception of customers. By cultivating positive beliefs, you lay the foundation for building a thriving business.
Session 3: Engagement & Communication The way your customers think and act is reflective of the way you communicate. If you can communicate in a language and style that they understand, you build trust and engagement with your target buyer.
Session 4: Finding Prospects and Targeting Buyers Determine techniques for attracting qualified new or repeat business. Learn how to gain attention, attract leads and how to set yourself above the competition.
Session 5: Qualifying Leads Understand whether your prospects are qualified or an unsuitable fit. This is largely based on your communication strategies and the questions you ask. In this session, you’ll discover the questions that will help you quickly identify whether your lead is qualified.
Session 6: The Ultimate Sales Techniques Discover the tools, tactics and communication necessities for creating a long-term relationship with your client/customer.
Session 7: Negotiating & Managing Objections Logic and emotion work on a see-saw and learning how to leverage both with your prospective client will be a game-changer. The effectiveness of your preparations, communications, and bargaining will determine the success of closing a sale.
Session 8: Understanding Competition To truly win above the competition, you need to understand them, what they say and what they do. In this session we’ll explore how to get to know your competitors better and how to use this knowledge to your advantage.
Session 9: Why Data is Crucial As a salesperson, understanding data and utilising the tools and platforms within your business will enable you to sell better. Data underlies the process and will enable you to sell way before you even talk to your prospect.
Session 10: Customer Service and Repeat Business Don’t underestimate the power of excellent customer service. In this session, we’ll explore how your attitude and level of service will result in loyal, long-term customers.
Session 11: Product Positioning As a salesperson, your role is to help people to make the purchase. The way you position the product and communicate the benefits and features will lay the foundation for their onboarding and enrolment.
Session 12: Processes and Methodology Sales is built on process and a significant part of this is scripts and tactics. You will learn how to open your customer’s mind and help them to fully understand what you are trying to sell with the support of scripts and processes.
